Situation:  Customer needs significant cost reduction

 A contract manufacturer came to CBM with a high cost linear block and rail assembly.  The end user specified a popular catalog house part number and the cost of the part from the catalog house was over $1000.00 at 45 pieces.  Knowing that the catalog house was not the manufacturer of the part, CBM began a search of linear rail manufacturers and found the part direct.  By purchasing the part through its original source, CBM was able to offer the customer a 30% cost savings over the catalog house price.  Lead time was also improved by 4 weeks to get the project going within the schedule dictated by the end user.

Situation:  Customer is having continual quality problems with case hardened shafting

A manufacturer of paper handling machinery asked CBM for help with a problem on shafting applications in their various assemblies.  The customer had worked with several different manufacturers directly to solve a problem with straightness.  The customer was constantly rejecting parts because the received lots were inconsistent.  Many of the parts were out of tolerance.

Because these shafts are used in a high speed application, it is imperative that the shafts be straight and in tolerance.  CBM worked with their primary case hardened shafting supplier to develop a 100% inspection for straightness.  The result was reducing the rejected lots to 0% and also reducing the problem of unnecessary wear of mating parts in the customer’s assembly.

Situation:  Customer is having difficulty determining part numbers for ordering

A pipeline manufacturer approached CBM to help solve a problem with identification of a part.  One of their machines used to produce parts for a pipeline project broke down.  One of the parts needed was a large linear rail assembly.  The customer had no idea what the part was and was unable to identify it on their own. 

 CBM asked the customer to ship the worn out assembly to their facility so the part could be reverse engineered for identification purposes.  Once CBM received the part, a factory engineer was brought in to help with the part number coding.  CBM, in conjunction with the factory representative, identified the correct part number and shipped the customer the new assembly within 3 weeks.  The quick turnaround time helped the customer finish the pipeline project within the deadline.